Shipping Policy for Spanish Tailor
Effective Date: 17/March/2025
Thank you for shopping with Spanish Tailor! We strive to provide fast and reliable shipping to our customers. Please read the following shipping policy carefully to understand how we process and ship your orders.
1. Order Processing Time
- Orders are typically processed within 1-3 business days of receipt, excluding weekends and holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking information once your order has been shipped.
2. Shipping Methods and Costs
We offer a variety of shipping options to suit your needs. Shipping fees are calculated at checkout based on the shipping method selected and your delivery location.
- Standard Shipping: Delivery time varies depending on your location. Typically arrives within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Delivery within 1-2 business days.
Please note that shipping times are estimates and can vary based on product availability, delivery location, and external factors such as weather or carrier delays.
3. Shipping Locations
We currently ship to India. If you are located outside of our shipping zones, please contact us at support@spanishtailor.com to inquire about potential shipping options.
4. International Shipping
For international orders, please be aware that customs duties, taxes, and import fees may apply. These fees are the responsibility of the customer and are not included in the shipping charges. We recommend checking with your local customs office for information on applicable fees before placing your order.
5. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order directly through the carrier’s website using the provided tracking number.
6. Shipping Delays
While we make every effort to ensure timely delivery, please note that shipping times may be affected by factors beyond our control, including but not limited to:
- Weather conditions
- Carrier delays
- Public holidays
- High-volume periods (e.g., sales events, holidays)
If you experience any delays with your order, please contact us at support@spanishtailor.com, and we will assist you in resolving the issue.
7. Address Accuracy
Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
8. Shipping Restrictions
We are unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a physical street address for delivery.
9. Damaged or Missing Items
If your order arrives damaged or you believe an item is missing, please contact us immediately at support@spanishtailor.com or call +91-8579900767. We will investigate the issue and, if necessary, arrange for a replacement or refund.
10. Lost Packages
If your package is marked as delivered but you have not received it, please contact the carrier directly for assistance. If the carrier confirms the package was delivered but you are unable to locate it, please contact us, and we will do our best to help you resolve the issue.
11. Return Shipping Costs
If you need to return an item, the customer is responsible for return shipping fees unless the return is due to a mistake on our part (e.g., defective or incorrect items). For more information on our return process, please refer to our Return Policy.
12. Changes to Shipping Policy
We may update or modify this Shipping Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about our shipping practices.
13. Contact Us
If you have any questions or concerns about shipping, please contact us at:
Email: support@spanishtailor.com
Phone: +91-8579900767